Upon placing an order you will receive an automated copy of your order and, once your order has been fully processed you will receive a personalised email indicating that your item will be with you shortly.
If you have any questions regarding your delivery, please don’t hesitate to contact us on +61 3 96819414 or read the Delivery & Shipping Information online.
At tilkah.com.au we make every effort to ensure your purchase gets to you quickly, safely and in the most cost effective way possible. We endeavor to dispatch all orders within 24 hours however we do ask for your patience during busy periods.
Your order will be packed and dispatched, provided:
• The item you have chosen is in stock.
• The delivery address has been verified.
• Payment has been approved.
Orders can be delivered to either business or residential addresses, however all deliveries will require a signature on receipt of delivery. It is customary for the dispatch company we use to leave a notification card with their contact information if the delivery address is unattended at the time of delivery, however this may not always be the case. tilkah.com.au cannot take responsibility if a notification card is not left in any instance.